Early conciliation to come into force in April 2014
From April 2014 before lodging a claim to the Tribunal all claimants will need to notify ACAS first, where conciliation will be offered. If conciliation is unsuccessful within the set period the claimant can proceed to lodge a tribunal claim. The service is free. ACAS will call the employee within 1 working day from the notification.
The impact of this is that more claims are likely to be settled which saves costs for both parties. This procedure is similar to judicial mediation but instead, an ACAS conciliator will conduct it. Solicitors can represent the parties so that their interests are protected during the conciliation.